Frequently Asked Questions

5 Minute Mock is an AI-powered interview coaching platform that helps you practice behavioral interviews. Our AI voice agent simulates real interview scenarios, asks you behavioral questions, and provides detailed feedback on your responses.

When you start a session, our AI interviewer asks you a behavioral question. You respond verbally, just like in a real interview. The AI transcribes your response and provides detailed coaching feedback based on the STAR method (Situation, Task, Action, Result).

You just need a device with a microphone and a modern web browser. We recommend using headphones for the best experience. 5 Minute Mock works on desktop, tablet, and mobile devices.

Job Explorer is our free plan that gives you 10 AI mock interview sessions every month. It's perfect for trying the platform or casual practice. Your sessions reset on the 1st of each month, and you'll have access to all core features including AI voice interviews and STAR feedback.

Both Job Seeker ($99/month) and Job Success ($499/6 months) offer unlimited interview practice sessions. The difference is commitment and savings: Job Seeker gives you monthly flexibility — cancel anytime. Job Success saves you $95 compared to 6 months of Job Seeker, plus includes a 30-day money-back guarantee. Choose Job Seeker if you need short-term flexibility, or Job Success if you're committed to a longer job search.

Yes! You can upgrade anytime from your dashboard. Just go to Settings and choose the plan that fits your needs. Your remaining free sessions will still be available until the month ends, and you'll immediately get access to unlimited practice with your new plan.

Yes, you can cancel your Job Seeker subscription anytime from your account settings. You'll keep access until the end of your billing period. For Job Success, we offer a 30-day money-back guarantee if you're not satisfied.

For Job Explorer (free plan), your 10 monthly sessions reset on the 1st of each month and don't roll over. Paid plans (Job Seeker and Job Success) include unlimited sessions, so there's nothing to roll over — practice as much as you want!

We offer a wide range of behavioral questions covering leadership, teamwork, problem-solving, conflict resolution, and more. Questions are categorized by competency and include role-specific variations for different industries.

Yes! Before each session, you can select the competency area you want to practice. You can also target questions from specific companies or roles to prepare for particular interviews.

Each session focuses on one question and typically takes 5-10 minutes, including your response time and receiving feedback. This focused approach allows you to practice effectively even with limited time.

Our AI provides detailed feedback based on the STAR method. You'll receive analysis of your Situation, Task, Action, and Result components, plus suggestions for improvement, communication tips, and an overall score.

Yes! All your practice sessions are saved in your account. You can review transcripts, feedback, and track your progress over time. This helps you identify patterns and measure improvement.

Yes, your interview responses are private and secure. We use encryption to protect your data and never share your individual responses with other users. See our Privacy Policy for details.

Yes, you can delete your account at any time through your account settings. This will permanently remove your account and associated data, including interview transcripts and progress history.

Click "Log In" and then "Forgot Password" on the login screen. Enter your email address and we'll send you a password reset link. The link expires after 24 hours for security.

First, check that your browser has microphone permissions enabled. You can usually find this in your browser's settings or by clicking the lock icon in the address bar. Also ensure no other app is using your microphone.

5 Minute Mock works best on Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for optimal performance. Some features may not work in older browsers.