Privacy Policy
Last updated: December 24, 2025
At 5 Minute Mock, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview coaching platform.
1. Information We Collect
Information You Provide
- Account Information: Email address, name, and password when you create an account
- Profile Data: Job role, target companies, and career goals you choose to share
- Payment Information: Billing details processed securely through our payment provider
- Interview Content: Your responses during mock interview sessions
- Community Contributions: Questions and content you submit to our community features
Automatically Collected Information
- Usage Data: How you interact with our platform, features used, and session duration
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Small files stored on your device to improve your experience
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our interview coaching services
- Generate personalized feedback on your interview responses
- Process your payments and manage your account
- Send you service updates and marketing communications (with your consent)
- Analyze usage patterns to enhance the platform
- Ensure security and prevent fraud
- Comply with legal obligations
3. AI Processing of Your Data
Our AI systems process your interview responses to provide coaching feedback:
- Audio from mock interviews is transcribed and analyzed
- We use AI models to evaluate response quality and provide suggestions
- Your data may be used to improve our AI models (you can opt out)
- We do not share your interview content with other users
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who help us operate (payment processors, cloud hosting, AI services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
Third-Party Services We Use
- Supabase: Authentication and database services
- ElevenLabs: AI voice agent technology for mock interviews
- OpenAI: AI analysis and feedback generation
- Stripe: Secure payment processing
5. Data Retention
We retain your information for as long as necessary to provide our services:
- Account data is retained while your account is active
- Interview transcripts are retained for your reference and our service improvement
- You can request deletion of your data at any time
- Some data may be retained for legal or security purposes
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- AI Training Opt-Out: Choose not to have your data used for AI improvement
7. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze how you use our platform
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
9. Children's Privacy
5 Minute Mock is not intended for users under 16 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the data promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
11. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have additional rights under GDPR:
- Right to access, rectify, or erase your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Your continued use after changes constitutes acceptance.
14. Contact Us
If you have questions about this Privacy Policy or our data practices: